Showing posts with label performance monitoring. Show all posts
Showing posts with label performance monitoring. Show all posts

Thursday, July 29, 2010

Developing People and Planning Work

Developing People and Planning Work at The Body Shop International

You have recently been appointed the supervisor of a section of the Human Resources Department of The Body Shop International.
You have 8 staff reporting to you.
Your predecessor was an autocratic type of manager and made all decisions without reference to any member of his team. As a result there is evidence of low morale and very little teamwork.
Specific Instructions:
The Task:
Part 1
- Identify existing problems through the company's appraisal system
- Introduce job specifications and work schedules
Part2
- Introduce training plans, related to skills assessment
- Re-assign duties where appropriate
Part3
- Introduce performance monitoring
- Set-up a suggestions system
- Set-up regular awareness meetings

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