Contemporary Organisational Behavior
Essay Question:
Communication
is central to understanding organisational behaviour as it affects organisational
performance and individual career prospects.
Identify some of the barriers to
communication in organisations. Select three organisations of your choice and
show how they have tried to overcome these barriers.
Guidelines:
Many
possible points can be discussed, including the following:
Barriers to communication
might include power difference, gender differences, cultural diversity,
individual perceptions, filtering, physical and psychological ‘noise’,
technology, etc.
Methods for improving communication
might include commitment to this objective by chief executives, words backed by
action, commitment to two-way communication, emphasis on face-to-face
conversation, sharing information with subordinates, encouraging employees to
share good and bad news, message to be targeted to the audience intended, etc.
Recommended
Reading
(to support your assignment): Refer to relevant chapters as indicated in your
module guide.
Huczynski, A. and Buchanan, D. (2010) Organisational Behaviour, 7th
edition, FT. UK Prentice Hall, Harlow
Mullins, L.J. (2005) Management and
Organisational Behaviour, FT. UK :
Prentice Hall. Harlow
Jones, G. and George, J.(2007)
Contemporary Manangement,McGraw-Hill
Wilson,
F. (2010) Organisational Behaviour and
Work: A Critical Introduction (3rd Edition) Oxford University Press
Journals:
British Journal of Management
European Management Journal
Harvard Business Review* (an excellent place to
seek out topics)
Human Resource Management Journal
Journal of Management Studies
Journal of Organizational Behaviour
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