Successful Business Teams
1. Understand the features of successful business teams
- Describe the characteristics of successful business teams
- Assess the importance of team roles in successful business teams
- Analyse the value of using theoretical models when building successful business teams (e.g. Adair's Action Centred Leadership model, Hershey-Blanchard Situational Leadership model, Transformational Leadership, Transactional Leadership - Bennis, Bass)
2. Be able to support team development
- Explain the stages of team development
- Plan how to motivate team members to achieve given objectives
- Encourage open communication between team members to support team development
- Evaluate ways of resolving conflict between team members
3. Be able to monitor the performance of teams
> Monitor the performance of team against given objectives (SMART, benchmarking, feedback, team review - Honey and Mumford)
> Recommend how to improve performance against given objectives (Leigh and Maynard's Fun, Open, Regular, Challenging and Energising; Coaching the team - Clutterbuck; involvement of team in reviewing performance).
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