Criticisms on Liberal Democracy

Criticisms on Liberal Democracy: Marx, Plato, and Chomsky

To what extent do you agree or disagree with either Plato, Marx or Chomsky’s criticisms of liberal democracy? (Note: choose one only)

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Strategic Management and Leadership: Strategic Planning

Strategic Management and Leadership: Strategic Planning

   1. Understand the external environment affecting an organisation

•         Explain the importance of external factors affecting an organisation
•         Analyse the needs and expectations of stakeholders of an organisation
•         Analyse the major changes taking place in the external environment that will            affect strategy  

   2. Be able to review existing business plans and strategies of an organisation

•        Use appropriate tools to analyse the effects of current business plans
•        Review the position of an organisation in its current market
•        Evaluate the competitive strengths and weaknesses of an organisation's current         business strategies  
• 
  

   3. Be able to develop options for strategic planning for an organisation

•        Use modelling tools to  develop strategic options for an organisation 
•        Develop a comparative understanding of activity from organisations in the market
•        Create options to form the basis of future organisational strategy
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   4. Be able to construct a strategy plan for an organisation

•       Propose a suitable structure for a strategy plan that ensures 
•       Develop criteria for reviewing potential options for a strategy plan
•       Construct an agreed strategy plan that includes resource implications
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?  5. Be able to examine factors affecting an organisational strategy plan

•       Compare core organisational values (ethical, cultural, environmental, social, and      business) with the current business objectives of an organisation
•       Develop appropriate vision and mission statements for an organisation
•       Produce agreed future management objective for an organisation 
•       Develop measures for evaluating a strategy plan

   6. Be able to plan for the implementation of a strategy plan

•       Develop a schedule for implementing a strategy plan in an organisation
•       Create appropriate dissemination processes to gain commitment from stake-holders  in an organisation
•       Design monitoring and evaluation systems for the implementation of a strategy plan in an organisation

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Successful Business Teams

Successful Business Teams

1. Understand the features of successful business teams

• Describe the characteristics of successful business teams
• Assess the importance of team roles in successful business teams
• Analyse the value of using theoretical models when building successful business teams (e.g. Adair's Action Centred Leadership model, Hershey-Blanchard Situational Leadership model, Transformational Leadership, Transactional Leadership - Bennis, Bass)

2. Be able to support team development

• Explain the stages of team development
• Plan how to motivate team members to achieve given objectives
• Encourage open communication between team members to support team development
• Evaluate ways of resolving conflict between team members

3. Be able to monitor the performance of teams


     >  Monitor the performance of team against given objectives (SMART, benchmarking,            feedback, team review - Honey and Mumford)
     >  Recommend how to improve performance against given objectives (Leigh and                    Maynard's Fun, Open, Regular, Challenging and Energising; Coaching the team -                  Clutterbuck; involvement of team in reviewing performance). 
     

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Managing Corporate Responsibility: Socio-Cultural, Ethical, and Moral Issues Affecting Organisations

Managing Corporate Responsibility: Socio-Cultural, Ethical, and Moral Issues Affecting Organisations

     Understand the socio-cultural, ethical, and moral issues that affect organisations in the current economic environment. 

• Analyse the responsibilities of organisations to improving workforce welfare
• Compare approaches to the management of diversity in organisations
• Compare organisational approaches to ensuring positive policies of workforce diversity

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Managing Corporate Responsibility: Environmental Awareness in Organisations

Managing Corporate Responsibility: Environmental Awareness in Organisations

Understand the effects of environmental legislation, directives and guidance on organisations. 

• Suggest and explain the economics of adopting and incorporating policy of environmental awareness in organisations. In this question, environmental awareness specifies the environmental legislation and directives in relation to the case study of News of the World.

• Explain the actions that need to be taken by organisations to maintain the environment of sustainability in relation to the case of News of World. 

• Recommend and describe the measures that exists to improve the workplace health and safety practice. You are required to explain how the employers act to ensure that personnel are protected through the adoption of suitable H&S measures eg: handling of hazardous materials, in context of the News of the World. 

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Managing Corporate Responsibility: Importance of Corporate Governance

Managing Corporate Responsibility: Importance of Corporate Governance

    Understand the importance of responsible corporate governance in organisations.

• Identify and describe the importance of having responsible corporate governance (In this question, you are required to explain the importance of CG in the context of the News of the World scandal).

• Analyse the UK regulatory requirements (Corporate Governance Codes) that shape corporate governance. (You are required to use your analytical skills to show how the legal and regulatory CG requirements should have been incorporated within the News of the World as in a company, so as to make the employees aware of the need to adopt the best practice requirements).

• Evaluate and analyse the impact of UK's regulatory requirements (CG codes) on corporate stakeholders' interests in organisation (You are required to identify the stakeholders of the News of the World and then evaluate and analyse the impact)

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Managing Corporate Responsibility: Effect of Global Integration

Managing Corporate Responsibility: Effect of Global Integration

Understand the wider implications and effect of global integration on organisations.


    > What is meant by globalisation? Explain the effects of globalisation on national                  economies. 

    > Discuss and explain the influence of international institutions on organisation (e.g.            News of the World).

    > Identify and explain the role and responsibility of European Union membership on the        workplace. 




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Hospitality Management: Accommodation Management

Hospitality Management: Accommodation Management

“Accommodation management in hotels requires a smooth interaction of departments and roles in order to achieve optimum performance.  Discuss the significance of this statement and how the roles of hotel employees contribute to this.”

Module Text Book

Wood, R.C. (2013) Key Concepts in Hospitality Management. 1^st ed. London: Sage.

Recommended Texts and Sources

Abbott, P. & Lewry, S. (1999) Front Office Procedures, Social Skills, Yield & Management.  2^nd ed.  Butterworth-Heinemann.

Baker, S., Huyton, J. & Bradley, P. (2000) Principles of Hotel Front Office Operations.  2^nd. Ed. Continuum.

Bardi, J. A. (2010) Hotel Front Office Management, 5th ed.  John Wiley & Sons, New Jersey.

Berry, L., Wall, E., Carbone, A. and Lewis, P. (2006). Service clues and customer assessment of the service experience: Lessons from marketing.  The Academy of Management Perspectives, 20 (2), 43-57.

Bitner, M. (1992) Servicescapes: The impact of physical surroundings on customers and employees.  Journal of Marketing, 56 (April), pp.57-71.

Czepiel, J. A., Solomon, M. R. & Surprenant, C. F.  (eds.) (1985) The Service Encounter.  Managing Employee/Customer Interaction in Service Businesses.  Lexington Books, pp.101-112.

Dix, C. & Baird, C.  (1998) Front Office Operations.  4^th ed. Longman.

Hoffman, K. D., Bateson, J. E. G., Wood, E. H. & Kenyon, A. J.  (2009) Services Marketing: Concepts, Strategies and Cases.  3^rd ed. Thomson, South Western.

Johnston and Clark (2005) Service Operations Management: Improving Service Delivery.  2nd ed.  Financial Times/Prentice Hall.

Kandampully, J. A. (2007) Services Management: The New Paradigm in Hospitality.  Pearson, Prentice Hall: New Jersey.

Lovelock, C. Wirtz, J. & Chew, P. (2009) Essentials of Services Marketing.  Pearson Ed.

O'Fallen. J. & Rutherford, D. G. (2010) Hotel Management and Operations.  5th ed.  John Wiley & Sons.

Verginis, C. Wood, R.  (2002) Accommodation Management.  Thomson Learning.

Woods, Ninemeier, Hayes and Austin (2006) Professional Front Office Management.  Prentice Hall.

Yeoman, I., & Ingold, A.  (2000) Yield Management Strategies for Service Industries.  Edington Hook.

Zeithaml, V. A., Bitner, M. J. & Gremler, D. D. (2005), Services Marketing, 4^th ed.  McGraw Hill.

Journals/Industry Publications:

Cornell Hospitality Quarterly

Hospitality 

The Hospitality Review 

Lodging Hospitality 

Caterer and Hotelkeeper 

International Journal of Contemporary Hospitality Management 

International Journal of Hospitality Management 

International Journal of Service Industry Management Facilities 

Facilities Design and Management.

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The Emerging Economies and International Business: Corporate Social Responsibility Management for Subsidiaries

The Emerging Economies and International Business: Corporate Social Responsibility Management for Subsidiaries

     Assess the major likely problems for corporate social responsibility management for subsidiaries in emerging economies that face large institutional/cultural distance from their home base.      

Key issues for assignment:

·    >  Clear and concise outline of major factors underpinning CSR policies

     >   Discussion of potential problems with CSR problems when the home base is                        institutionally distance from the host location

     >   Discussion of some possible options (and the problems associated with these options)        that subsidiaries might adopt

     >   Conclusion that summarizes the major problems faced with designing and                         implementing CSR policies in a subsidiary that has large institutional/cultural distance       from its home base.

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Corporate Governance Systems in Emerging Economies

                   Corporate Governance Systems in Emerging Economies

Evaluate the major implications of the characteristics of corporate governance systems in emerging economies for managing outward FDI projects to advanced industrial economies. 

Key issues for assignment

> Clear outline of the main characteristics of corporate governance systems

> Discussion of major differences in corporate governance systems in EEs from AEs

> Discussion on how this might affect the management of outward FDI projects from EEs to AEs

> Conclusion that summarizes the major differences in corporate governance systems in AEs and EEs and that highlights key issues that might arise in managing outward FDI from EEs to AEs           

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The Emerging Economies and International Business: MNCs in Industrial Economies

The Emerging Economies and International Business: MNCs in Industrial Economies 

     How may multinational corporations located in advanced industrial economies manage effectively the challenges and opportunities arising from large institutional/cultural distance from emerging economies? 

Key issues for assignment:

• Clear outline of what institutional distance is and how it affects MNC’s activities in EEs that are institutional distant from home base of MNCs
• Discussion of the challenges and opportunities that arise from institutional distance – based on theory and evidence
• Discussion on how MNCs can manage effectively the key issues raised by institutional distance 
• Conclusion that summarizes key issues connected to institutional distance and how they can be managed effectively 

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The Emerging Economies and International Business: Main Challenges for MNCs

The Emerging Economies and International Business: Main Challenges for MNCs

     What are the main management challenges for multinational corporations that are seeking to operate profitably in markets in emerging economies that have very low income per head? 

Key issues for assignment

• Clear and concise identification of the issues of sections of EEs economies that have markets with low income per head
• Discussion of theory and evidence on the problems for MNCs of supplying such markets in EEs
• Discussion on how MNCs may successfully penetrate and exploit these markets – based on your discussion of theory and evidence of supplying such markets
• Conclusion that summarizes key issues about these markets and on how they can be successfully served by MNCs

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Global Environment: International Business Expansion Theories

Global Environment: International Business Expansion Theories

Scholars of international business expansion have proposed many theories as to why businesses expand geographically.  

Which of the various theories discussed in this module do you regard as the most applicable to businesses currently planning international expansion and why?  

Your answer should take a critical approach to explaining the theory or theories and provide detailed supporting examples.  

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Firms' International Expansion: Corruption in Potential Host Countries

Firms' International Expansion: Corruption in Potential Host Countries

Discuss the impact of the prevalence of corruption in a potential host country upon a firm’s international expansion decisions.  

Provide a balanced evaluation of the corruption charges against GlaxoSmithKline in China.  

What impact might the case have on the decision of other international firms to enter or expand into the Chinese market?  

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Strategic Change Management

Strategic Change Management

Based on a case study both historic and real time, or work organisation where you have access.

Task:

Prepare a report utilising the relevant literature on change management. Choose a business organisation to discuss, analyze and critically evaluate the issues surrounding strategic change in that organisation. Taking the role of an external consultant, discuss in- depth a relevant model(s) of change that can be implemented in the chosen organisation that will lead stakeholders in developing a strategy of change.

Assessment Criteria

1 Understand the background to Organisational strategic change

1.1 discuss models of strategic change

1.2 evaluate the relevance of models of strategic change to organisations in the current economy

1.3 assess the value of using strategic intervention techniques in organisations

2 Understand issues relating to strategic change in an organisation

2.1 examine the need for strategic change in an organisation

2.2 assess the factors that are driving the need for strategic change in an organisation

2.3 assess the resource implications of the organisation not responding to strategic change

3 Be able to lead stakeholders in developing a strategy for change

3.1 develop systems to involve stakeholders in the planning of change

3.2 develop a change management strategy with stakeholders

3.3 evaluate the systems used to involve stakeholders in the planning of change

3.4 create a strategy for managing resistance to change

4 Be able to plan to implement models for ensuring ongoing change

4.1 develop appropriate models for change

4.2 plan to implement a model for change

4.3 develop appropriate measures to monitor progress

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Syllabus Design And Methodology: Second and Foreign Language Teaching

Syllabus Design And Methodology: Second and Foreign Language Teaching

Rod Ellis (2002) is of the view that two of the major questions that need to be considered in L2 teaching are:

- Should we teach grammar at all?

- If so, how should we teach it?

Answer the above questions, evaluating the arguments and evidence in coming to your own conclusions.

Although this question covers a lot of ground, it is fairly straightforward. In the first part you should place the question in its historical context, and review the evidence that exists about the effectiveness of formal instruction. In the second part, you should address the variety of ways in which language can be taught (explicitly, inductively etc.), the methods which make use of these (PPP, C-R etc.) and the learning theories which underpin them.

Suggest Reading:

DeKeyser, R. (1998). ‘Beyond focus on form: cognitive perspectives on learning and practising second language grammar.’ In C. Doughty & J. Williams (eds.). Focus on Form in Classroom Second Language Acquisition. Cambridge: Cambridge University Press.

Ellis, R. (2002). ‘Grammar teaching – practice or consciousness-raising?’ In Richards, J. & W. Renyanda (eds.). Methodology in Language Teaching. Cambridge: Cambridge University Press.

Fortune, A. (1992). ‘Self-study grammar practice: learners’ views and preferences.’ English Language Teaching Journal, 46(2), pp. 160-171.

Norris, J. & Ortega, L. (2000). ‘Effectiveness of L2 instruction: A research synthesis and quantitative meta-analysis .’ Language Learning, 50, pp. 417-528.

Swan, M. (2002). ‘Seven bad reasons for teaching grammar – and two good ones.’ In Richards, J. & W. Renyanda (eds.). Methodology in Language Teaching. Cambridge: Cambridge University Press.

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Hospitality Management: UK Hospitality Industry

Hospitality Management: UK Hospitality Industry

* What part does the hospitality industry play in supporting economic stability for a major city in the UK?

You decide which major city the essay relates. The essay should include three separate sections that may or may not be given a subtitle (introduction, main body and a conclusion).

  

* Undertake an analysis of your personal development profile and consider those things you will be working on to improve your chances of success in relation to both your degree and your employability.

Your should follow a logical and reflective approach to undertake your personal development analysis. Having undertaken the analysis, you can structure your report so it:

l  Start with an introduction,

l  Has a section reflection on your personal analysis,

l  Has a section on areas for improvement that are (Specific, Measureable, Attainable, Relevant and Time-bound),

l  Ends by a conclusion.

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Dealing with Students Having Low Level of Motivation

Dealing with Students who are Going through a Period of Low Motivation

• Outline reasons for poor motivation and suggest creative ways of increasing pupils’ interest.

Bibliography 

The core starting point for this module is:‘The Music Teacher’s Companion’, by Paul Harris and Richard Crozier

All other these other books will be of use depending on what each student need to explore:

1.     Green, B. (1986) The Inner Game of Music. New York: Anchor Press.

2.     O'Connor, J.  (1987) Not Pulling Strings: A Book About Instrumental Teaching  and Music Education. London: Lambent Books.

3.     Pratt, G.  (1990) Aural Awareness: Principles and Practice. Milton   

4.     Keynes: Open University Press.Swanwick, K. (1988) Music, Mind, and Education. London: Routledge.

‘Instrumental Teaching and Learning in Context’ By MANA Curriculum Panel published by Graphics Interface – available from N.A.M.E. (National Association of Music Educators.)

‘A Common Approach – an instrumental/vocal curriculum’ Faber Music Ltd; 0-571-59701-7 

‘Styles of Learning and Teaching’ Noel Entwistle, David Fulton;1-85346-104-0

‘How Popular Musicians Learn’ Lucy Green, Ashgate Press; 0-7546-3226-1 

‘The Inner Game of Music’ Barry Green, Pan; 0-330-300172

‘Instrumental Teaching’ Susan Hallam, Heinemann; 0-435-81146-0

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Marketing of Financial Services

Marketing of Financial Services

Learning Outcomes

On completion of this assignment students should be able to:

1.      Demonstrate an understanding of key service elements in the financial industry.

2.      Appreciate the importance of customer in service delivery.

3.      Illustrate an appreciation of the different elements of the c.

Content

Prepare an essay type document, about 2000 words long, with subheadings, addressing each one of the following:

1.  Select a financial service provider that has Internet presence and focus on a specific type of service it offers. Describe the service.

2.  Briefly describe the market and explain the type of competitive advantage the selected service has achieved in this market.

3. Provide an analysis of the marketing mix tools used by the provider to place, price, promote (communicate) and deliver the service.

4. Discuss whether and how the marketing mix element choices are co-ordinated and integrated.

5. Suggest improvements in two marketing mix areas that you feel would substantially benefit the service making references to the internal resources and capabilities that are likely to contribute to the success of the implementation of your suggestions.

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